Frequently Asked Questions (FAQ)
Find quick answers to your most common questions about shipping, returns, order tracking, and more.
Are your fragrances authentic?
Absolutely. We offer a curated selection of designer and niche fragrances from well-known fragrance houses. Each product is carefully selected through established distribution channels and presented with a focus on quality, consistency, and a premium shopping experience.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders that qualify for our current promotion
How long will it take to receive my order?
Orders are typically processed within 1 business day. Delivery takes 3-7 business days depending on your location and shipping method chosen.
Do you accept returns?
Yes, we offer free returns within 30 days of delivery. Items must be unused and in their original condition. To start a return, contact us.
Do you ship internationally?
At the moment, we only ship within the United States. We're working on expanding to more countries soon.
Can I cancel or change my order after placing it?
Unfortunately, once an order is placed, it cannot be changed or canceled due to our fulfillment process. Please double-check all details before checking out.
What forms of payment do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, Klarna, Affirm and Shop Pay.
Is my information secure when shopping on your site?
Yes. scentblvd.com uses SSL encryption and secure payment gateways to protect your data and ensure safe shopping.
What if my fragrance arrives damaged or leaking?
If your order arrives damaged, please email us within 48 hours of delivery with photos, and we’ll make it right—either a replacement or full refund.
What is the difference between Eau de Parfum and Eau de Toilette?
Eau de Parfum (EDP) contains more fragrance oil than Eau de Toilette (EDT), making it last longer and have a stronger scent. EDTs are lighter and often better for daytime wear.
Will I receive a confirmation after placing my order?
Yes. After checkout, you'll get an order confirmation email followed by a shipping confirmation with tracking once it's on the way.
Featured For You
Our top picks just for you
